KitchenAid Induction Cooktop Error Codes 2018-06-05T15:35:48+00:00

KitchenAid Induction Cooktop Problem Error Codes & Solutions

On this page we will show Error Codes  and  their solutions for KitchenAid Home appliance, specifically KietchenAid Induction Cook Top appliance. Once you know the problem and you get the instructions we hope you will be able to fix your appliance by yourself. If for any reason you can’t fix the appliance we  would be glad to help.  TAS Canada is here to help with that.


Please Note that before every repair you should disconnect the appliance from the mains for at least 30 seconds and then reconnect. If a fault display is still present, carry out diagnosis and troubleshooting.

Failure – Type 1 Failure type 1 comes from the power control board. This failure will affect only one burner. The user may continue to use the other burners.

Failure – Type 2   Failure type 2 usually comes from the power control board (there could be some exceptions). These failures affect all burners associated with that power control board; the user may continue to use the burners that belong to the other power control board.

Failure – Type 3 Failure type 3 comes from the User Interface. This failure disables the entire cooktop. When this type of failure occurs, all the burners are switched Off by the User Interface.

F-12 Coil under current Type 1 1. Disconnect power. 2. Check for the correct connections at T2A – T2B or T3A – T3B on the power control board (whichever connection the burner is plugged into). If connections are correct, go to Step 3. 3. Replace the burner coil. 4. Replace all parts and panels before operating. 5. Reconnect power. 6. Reconfigure the cooktop following the directions in “Manual Configuration Mode.” 7. Check for proper operation. 8. If everything operates, end service. If error code still appears, disconnect power and go to Step 9. 9. Replace the power control board. 10. Replace all parts and panels before operating. 11. Reconnect power. 12. Reconfigure the cooktop following the directions in “Manual Configuration Mode.”

F-21 Supply power frequency Type 2 1. Disconnect power. 2. Replace the power control board. 3. Replace all parts and panels before operating. 4. Reconnect power. 5. Reconfigure the cooktop following the directions in “Manual Configuration Mode.” 6. If the issue is not fixed, contact a qualified electrician to verify the frequency of the home power supply is 60 Hz.

F-25 Stuck fan on power control board (right or left side fan, depending on which side of the display the failure is on) Type 2 1. Disconnect power. 2. Check that the cooling fan connector is firmly plugged in. 3. Replace all parts and panels before operating. 4. Reconnect power. 5. If the issue is not fixed, disconnect power. 6. Replace the cooling fan. 7. Replace all parts and panels before operating. 8. Reconnect the power. 9. If the issue is not fixed, disconnect power. 10. Replace the power control board. 11. Replace all parts and panels before operating. 12. Reconnect power. 13. Reconfigure the cooktop following the directions in “Manual Configuration Mode.”

F-36, F37 Temperature sensor is not working Type 1 1. Disconnect power. 2. Check that the temperature sensor is between 184,000 Ω – 292,000 Ω at room temperature and is firmly plugged in. If the sensor is not between 184,000 Ω – 292,000 Ω, replace the coil and go to Step 5. If the sensor is between 184,000 Ω – 292,000 Ω and the electrical connection is good, go to Step 3. 3. Replace all parts and panels before operating. 4. Reconnect power and check that the coil is working. If it is not working, disconnect power and replace the nonworking coil and the power control board. 5. Replace all parts and panels before operating. 6. Reconnect power. 7. If the control was replaced in Step 4, reconfigure the cooktop following the directions in “Manual Configuration Mode.”

F-40 Power control board failure Type 1 or Type 2 1. Disconnect power. 2. Check that the cable between the User Interface and the power control board is not damaged and is firmly plugged in. 3. Replace all parts and panels before operating. 4. Reconnect power. 5. Verify if error is still present. If yes, disconnect power. 6. Replace the power control board. 7. Replace all parts and panels before operating. 8. Reconnect power. 9. Reconfigure the cooktop following the directions in “Manual Configuration Mode.”

F-42 Power supply Type 2 1. Check for 240 volts AC at the main incoming power supply connection by completing the following steps. 2. Disconnect power. 3. Connect voltage measurement equipment. 4. Reconnect power and check for 240 volts at J1 L to N, and then J2 L to N at the EMI filter board, and then J1 L to N at both power control boards. If voltage is correct, disconnect power, replace the power control board and go to Step 5. If voltage is not correct, disconnect power and check for an open fuse on the EMI filter board. If there is not an open fuse, have a qualified electrician check the home power supply. 5. Replace all parts and panels before operating. 6. Reconnect power. 7. Reconfigure the cooktop following the directions in “Manual Configuration Mode.”

F-47 Power supply from power control board to User Interface is missing or WIDE communication error between UI and power control board or an open fuse on the filter board Type 2 1. Disconnect power. 2. Check that the cables between the User Interface and the power control board are not damaged and are firmly plugged in. 3. Replace all parts and panels before operating. 4. Reconnect power and check that it is working. If it is not working, disconnect power and replace the cables between the User Interface and the power control board. 5. Replace all parts and panels before operating. 6. Reconnect power and check that it is working. If it is not working, go to Step 7. 7. Disconnect power. 8. Check the continuity of the fuses on the EMI board. If either of the fuses is blown, replace with a new one. 9. Replace all parts and panels before operating. 10. Reconnect power and check that it is working. If it is not working, go to Step 11. 11. Disconnect power. 12. Change both power control boards. 13. Replace all parts and panels before operating. 14. Reconnect power and reconfigure the cooktop following the directions in “Manual Configuration Mode.” Check that it is working. If it is not working, go to Step 15. 15. Disconnect power. 16. Change the User Interface. 17. Replace all parts and panels before operating. 18. Reconnect power and reconfigure the cooktop following the directions in “Manual Configuration Mode.”

F-56 Wrong or invalid configuration Type 3 1. Disconnect power. 2. Reconnect power. 3. Reconfigure the cooktop following the directions in “Manual Configuration Mode.” 4. If the issue is not fixed, disconnect power. 5. Replace the User Interface. 6. Replace all parts and panels before operating. 7. Reconnect power. 8. Reconfigure the cooktop following the directions in “Manual Configuration Mode.”

F-58 Wrong or invalid configuration Type 2 1. Disconnect power. 2. Reconnect power. 3. Reconfigure the cooktop following the directions in “Manual Configuration Mode.” 4. If the issue is not fixed, disconnect power. 5. Replace the power control board. 6. Replace all parts and panels before operating. 7. Reconnect power. 8. Reconfigure the cooktop following the directions in “Manual Configuration Mode.”

F-60 UI does not work Type 3 1. Disconnect power. 2. Replace the User Interface. 3. Replace all parts and panels before operating. 4. Reconnect the power. 5. Reconfigure the cooktop following the directions in “Manual Configuration Mode.”

F-61 Power control board does not work Type 2 1. Disconnect power. 2. Check that the cables between the User Interface and the power control board are not damaged and are firmly plugged in. 3. Check for 240 volts AC at the J1 connector on the power control board by completing the following steps. 4. Connect voltage measurement equipment. 5. Reconnect power and confirm voltage reading. If voltage is not correct, disconnect power and have a qualified electrician check the home power supply. 6. If voltage is correct, disconnect power and replace the cable between the User Interface and the power control board. 7. Replace all parts and panels before operating. 8. Reconnect power. 9. Reconfigure the cooktop following the directions in “Manual Configuration Mode.”

C-81, C-82 Over temperature Type 2 Not enough ventilation: Check the cooktop installation according to the Installation Instructions. In particular, check the blower intakes.

Contact or submit service request

Toronto Appliances Service Ltd. (TAS) services all KitchenAid home appliances. Which means that we repair KitchenAid’s appliances often, we know them very well and you will be happy with  our work. If you  are looking to repair KitchenAid appliance we are  here to help. Contact Toronto Appliances Service Ltd. repair company to learn what options you have when it comes to fixing KitchenAid home appliance.